Citrix Evaluation Licenses – PITA


As part of one of our Citrix projects, we are helping out a customer with a brand new XenApp 6.5/XenDesktop 5.6 deployment. For the pilot we do not intend to run more than 20-30 users so the typical Citrix evaluation license should do the trick. These are usually good for 90-days/99-users what in most cases is all you need to see how things work, how they perform and so on.

My initial thought was to go on the Citrix website and grab evaluation licenses. Simple, correct? Well not that simple as it turned out. The Citrix XenApp license, not a problem at all. You simply select you want to do-it-yourself and after entering some information you do get a license key that you can fulfil on MyCitrix so you end up with your .LIC file. Perfect.

Problem is for XenDesktop it is not like that for some unknown reason and it should be. After you select the DIY route, first it assumes you will use the Express version (so you get 10-users). Once you enter all the info you see the following screen:

Licensing Error 1

As you can see on the right there is indeed a “Try XenDesktop Platinum Edition” link and I though that would be all I needed. So there I clicked…

Licensing Error 2

So what do we get? Oh, a 404 error. The page is nowhere to be found and you cannot get your XenDesktop Platinum trial license. Grrrrr.

Extremely annoying and a shame that for a flagship product for Citrix like XenDesktop, there is no damn anyone at least testing the stupid website to make sure potential customers can at least get a trial license.

And please do not give me the bullshit that all they need is to contact a reseller.

CR

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